Play safe

We strive to guarantee the highest possible levels of security for our services. We strongly recommend you follow a few important guidelines in order to effectively manage the security of your account.

1. Choose a nickname that is different from your username.

This is very important! The nickname is the ‘handle’ which will appear when you sit at a poker table and will be visible to all, whereas the username will be used to access your account and therefore must be completely private.

2. Choose a difficult password.

Avoid using your name, your date of birth or a simple sequence like '123456'.

We strongly suggest that you insert at least one number, or a special character (.^%$#), or that you alternate capital letters with small letters.

3. Don’t write your password where it could be accessible to others.

4. Change your password often.

5. Activate the 'VenicePass.'

With the ‘VenicePass’ service ‘Casinò di Venezia’ is actively investing in, and promoting, a higher standard of security. ‘VenicePass’ associates a unique PIN code (via SMS) to your login details: without it there will be no way of accessing your gaming account, not even if your login details have been compromised! The service is free, and is also a necessary prerequisite to using our payment services.